What Do Funeral Service Manager Do?
Occupation Description Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
A Day in the Life of a Funeral Service Manager
- Complete and maintain records such as state-required documents, tracking documents, or product inventories.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
- Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
- Negotiate contracts for prearranged funeral services.
- Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
- Schedule work hours for funeral home or contract employees.
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Funeral Service Manager Required Skills
Below is a list of the skills most Funeral Service Managers say are important on the job.
Service Orientation: Actively looking for ways to help people.
Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking: Talking to others to convey information effectively.
Social Perceptiveness: Being aware of others’ reactions and understanding why they react as they do.
Reading Comprehension: Understanding written sentences and paragraphs in work related documents.
Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Types of Funeral Service Manager Jobs
- Funeral Home Location Manager
- Funeral Pre-arrangement Counselor
- Funeral Counselor
- Funeral Home General Manager
- Funeral Home Director
Job Demand for Funeral Service Managers
In the United States, there were 25,700 jobs for Funeral Service Manager in 2016. New jobs are being produced at a rate of 7% which is above the national average. The Bureau of Labor Statistics predicts 1,800 new jobs for Funeral Service Manager by 2026. Due to new job openings and attrition, there will be an average of 2,000 job openings in this field each year.
The states with the most job growth for Funeral Service Manager are Utah, New Jersey, and Colorado. Watch out if you plan on working in Wyoming, Kansas, or Illinois. These states have the worst job growth for this type of profession.
Funeral Service Manager Average Salary
The salary for Funeral Service Managers ranges between about $41,410 and $151,680 a year.
Funeral Service Managers who work in Virginia, Wisconsin, or Michigan, make the highest salaries.
How much do Funeral Service Managers make in different U.S. states?
| State | Annual Mean Salary |
|---|---|
| Alabama | $78,000 |
| Arizona | $77,600 |
| Arkansas | $76,810 |
| California | $86,900 |
| Colorado | $77,350 |
| Florida | $87,070 |
| Georgia | $72,010 |
| Idaho | $67,110 |
| Illinois | $91,090 |
| Indiana | $73,390 |
| Kansas | $70,110 |
| Kentucky | $79,330 |
| Louisiana | $89,320 |
| Maine | $87,150 |
| Maryland | $104,930 |
| Massachusetts | $107,520 |
| Michigan | $113,190 |
| Minnesota | $107,960 |
| New Jersey | $118,770 |
| New Mexico | $64,320 |
| New York | $97,400 |
| North Carolina | $94,170 |
| Ohio | $113,130 |
| Oklahoma | $77,100 |
| Pennsylvania | $114,030 |
| South Carolina | $63,540 |
| Tennessee | $83,480 |
| Texas | $80,560 |
| Virginia | $113,360 |
| West Virginia | $108,730 |
| Wisconsin | $110,990 |
Tools & Technologies Used by Funeral Service Managers
Although they’re not necessarily needed for all jobs, the following technologies are used by many Funeral Service Managers:
- Microsoft Excel
- Microsoft Word
- Microsoft Office
- Microsoft PowerPoint
- Microsoft Outlook
- Web browser software
- Email software
- Financial reporting software
- FPA Software MACCS
- HMIS Advantage
- Twin Tiers Technologies MIMS
How to Become a Funeral Service Manager
What education or degrees do I need to become a Funeral Service Manager?
How Long Does it Take to Become a Funeral Service Manager?
Where do Funeral Service Managers Work?
Below are examples of industries where Funeral Service Managers work:
References:
Image Credit: Senior Airman Andrew Lee via Public domain
More about our data sources and methodologies.
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