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Life As a Flight Attendant

Job Description: Provide personal services to ensure the safety, security, and comfort of airline passengers during flight. Greet passengers, verify tickets, explain use of safety equipment, and serve food or beverages.

Life As a Flight Attendant

  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Sell alcoholic beverages to passengers.
  • Announce flight delays and descent preparations.
  • Collect money for meals and beverages.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  • Prepare passengers and aircraft for landing, following procedures.

Qualities of a Flight Attendant

When polled, Flight Attendants say the following skills are most frequently used in their jobs:

Speaking: Talking to others to convey information effectively.

Service Orientation: Actively looking for ways to help people.

Social Perceptiveness: Being aware of others' reactions and understanding why they react as they do.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Coordination: Adjusting actions in relation to others' actions.

Monitoring: Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Other Flight Attendant Job Titles

  • Lead Instructor/Flight Attendant
  • Flight Steward
  • Flight Crew Member
  • Purser
  • Flight Attendant/Air Transportation Supervisor

Job Demand for Flight Attendants

There were about 116,600 jobs for Flight Attendant in 2016 (in the United States). New jobs are being produced at a rate of 10.2% which is above the national average. The Bureau of Labor Statistics predicts 11,900 new jobs for Flight Attendant by 2026. Due to new job openings and attrition, there will be an average of 14,200 job openings in this field each year.

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The states with the most job growth for Flight Attendant are Florida, Oregon, and Washington. Watch out if you plan on working in Idaho, Alaska, or Connecticut. These states have the worst job growth for this type of profession.

Do Flight Attendants Make A Lot Of Money?

The salary for Flight Attendants ranges between about $28,950 and $80,870 a year.

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Flight Attendants who work in Oregon, Texas, or Arizona, make the highest salaries.

Below is a list of the median annual salaries for Flight Attendants in different U.S. states.

State Annual Mean Salary
Arizona $65,680
California $51,990
Colorado $47,150
Florida $62,610
Illinois $53,220
Indiana $60,080
Massachusetts $61,610
Michigan $55,310
Minnesota $50,560
Nevada $57,190
New York $48,960
North Carolina $54,190
Ohio $52,760
Oregon $80,410
Pennsylvania $68,410
Texas $58,820
Utah $48,250
Washington $77,450

What Tools & Technology do Flight Attendants Use?

Below is a list of the types of tools and technologies that Flight Attendants may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Windows
  • SBS International Maestro Suite

Becoming a Flight Attendant

Are there Flight Attendants education requirements?

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How Long Does it Take to Become a Flight Attendant?

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Where Flight Attendants Work

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Below are examples of industries where Flight Attendants work:

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References:

Image Credit: Tech. Sgt. Scott T. Sturkol via U.S. Air Force photo

More about our data sources and methodologies.

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