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Government Programs Eligibility Interviewer

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What is a Government Programs Eligibility Interviewer?

Government Programs Eligibility Interviewer Example Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

What Do Government Programs Eligibility Interviewers Do On a Daily Basis?

  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Schedule benefits claimants for adjudication interviews to address questions of eligibility.
  • Monitor the payments of benefits throughout the duration of a claim.
  • Keep records of assigned cases, and prepare required reports.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.

Qualities of a Government Programs Eligibility Interviewer

When polled, Government Programs Eligibility Interviewers say the following skills are most frequently used in their jobs:

Speaking: Talking to others to convey information effectively.

Active Listening: Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension: Understanding written sentences and paragraphs in work related documents.

Writing: Communicating effectively in writing as appropriate for the needs of the audience.

Critical Thinking: Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Service Orientation: Actively looking for ways to help people.

  • Contact Agent
  • Welfare Eligibility Worker
  • Business Employment Specialist
  • Contact Officer
  • Cash Application Clerk

Job Demand for Government Programs Eligibility Interviewers

In 2016, there was an estimated number of 143,100 jobs in the United States for Government Programs Eligibility Interviewer. New jobs are being produced at a rate of 5.9% which is above the national average. The Bureau of Labor Statistics predicts 8,500 new jobs for Government Programs Eligibility Interviewer by 2026. Due to new job openings and attrition, there will be an average of 13,600 job openings in this field each year.


The states with the most job growth for Government Programs Eligibility Interviewer are Nevada, Arizona, and Arkansas. Watch out if you plan on working in Kansas, Alaska, or Vermont. These states have the worst job growth for this type of profession.

What is the Average Salary of a Government Programs Eligibility Interviewer

Government Programs Eligibility Interviewers make between $31,550 and $62,180 a year.


Government Programs Eligibility Interviewers who work in District of Columbia, Connecticut, or Iowa, make the highest salaries.

How much do Government Programs Eligibility Interviewers make in each U.S. state?

State Annual Mean Salary
Alabama $41,620
Alaska $55,430
Arizona $42,240
Arkansas $37,710
California $53,200
Colorado $46,310
Connecticut $59,290
Delaware $35,780
District of Columbia $62,300
Florida $40,910
Georgia $38,240
Hawaii $48,250
Idaho $40,220
Illinois $52,090
Indiana $36,860
Iowa $56,150
Kansas $38,480
Kentucky $47,370
Louisiana $38,080
Maine $39,520
Maryland $52,530
Massachusetts $53,470
Michigan $52,170
Minnesota $51,890
Mississippi $32,320
Missouri $40,550
Montana $40,950
Nebraska $37,100
Nevada $45,880
New Hampshire $42,630
New Jersey $48,880
New Mexico $44,220
New York $49,440
North Carolina $38,310
North Dakota $46,730
Ohio $43,860
Oklahoma $43,240
Oregon $42,520
Pennsylvania $50,570
Rhode Island $54,910
South Carolina $42,060
South Dakota $37,170
Tennessee $40,440
Texas $41,240
Utah $45,380
Vermont $53,080
Virginia $45,300
Washington $48,790
West Virginia $28,640
Wisconsin $45,020
Wyoming $44,650

Tools & Technologies Used by Government Programs Eligibility Interviewers

Below is a list of the types of tools and technologies that Government Programs Eligibility Interviewers may use on a daily basis:

  • Microsoft Excel
  • Microsoft Word
  • Microsoft Office
  • Microsoft PowerPoint
  • Microsoft Outlook
  • Web browser software
  • Microsoft Access
  • Data entry software
  • Email software
  • Microsoft Dynamics
  • GE Healthcare Centricity EMR
  • Adobe Systems Adobe Reader

How to Become a Government Programs Eligibility Interviewer

What education is needed to be a Government Programs Eligibility Interviewer?


What work experience do I need to become a Government Programs Eligibility Interviewer?


Where Government Programs Eligibility Interviewers Are Employed


Government Programs Eligibility Interviewers work in the following industries:


Similar Careers

Those thinking about becoming a Government Programs Eligibility Interviewer might also be interested in the following careers:

Are you already one of the many Government Programs Eligibility Interviewer in the United States? If you’re thinking about changing careers, these fields are worth exploring:


Image Credit: Van De Ha via Public domain

More about our data sources and methodologies.

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